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Success Formulas

Here is how different types of businesses are successfully using features offered by Sociocs!

Auto messaging


  • Send automated reminders (e.g., timesheet submissions).
Business text messaging

Business text messaging


  • Receive various requests from the employees.
  • Answer employee inquiries.

Bulk text messaging


  • Send updates (e.g., upcoming work schedule, schedule changes, etc.)
  • Reach out to mutiple temp employees to find out their availability for an upcoming service.
WhatsApp Business

WhatsApp Business


  • Very useful option when your customers are WhatsApp users.
  • Send updates (e.g., upcoming work schedule, schedule changes, etc.)
  • Reach out to mutiple temp employees to find out their availability for an upcoming service.

Auto messaging


  • Send automated appointment reminders.
  • Send automated Google review requests.
Business text messaging

Business text messaging


  • Handle appointment rescheduling requests.
  • Answer customer inquiries (e.g., Are you open this Saturday?)
  • Send confirmation to customers.

Bulk text messaging


  • Send promotions.
  • Send a note to customers who missed or canceled their appointments to reschedule.
WhatsApp Business

WhatsApp Business


  • Very useful option when your customers are WhatsApp users.
  • Handle appointment rescheduling requests.
  • Answer customer inquiries (e.g., Are you open this Saturday?)
  • Send confirmation to customers.
Web chat plugin

Web chat plugin


  • Receive new customer leads/inquiries from the website (e.g., Do you provide a certain service?)

Appointment & Contact Us forms


  • Receive appointment requests from the website.
  • Receive new customer inquries from the website.
Google review management

Google review management


  • Reply to Google reviews from the same inbox.
Google business messages

Google business messages


  • Enable chat in Google Maps and Google Search.
  • Receive new customer leads/inquiries from Google services (e.g., Do you provide a certain service?)

Auto messaging


  • Send automated appointment reminders.
  • Send automated Google review requests.
Business text messaging

Business text messaging


  • Handle appointment rescheduling requests.
  • Answer customer inquiries (e.g., Is employee Y available on certain day?)
  • Notify employees for an upcoming service with timing and location details.
  • Receive the service completion proof from the employees.

Bulk text messaging


  • Reach out to mutiple temp employees to find out their availability for an upcoming service.
  • Send promotions.
  • Send a note to customers who missed or canceled their appointments to reschedule.
WhatsApp Business

WhatsApp Business


  • Very useful option when your customers and/or employees are WhatsApp users.
  • Handle appointment rescheduling requests.
  • Answer customer inquiries (e.g., Is employee Y available on certain day?)
  • Notify employees for an upcoming service with timing and location details.
  • Receive the service completion proof from the employees.
Web chat plugin

Web chat plugin


  • Receive new customer leads/inquiries from the website (e.g., Can you provide the service over the weekends?)

Appointment & Contact Us forms


  • Receive appointment requests from the website.
  • Receive new customer inquries from the website.
Google review management

Google review management


  • Reply to Google reviews from the same inbox.
Google business messages

Google business messages


  • Enable chat in Google Maps and Google Search.
  • Receive new customer leads/inquiries from Google services (e.g., Do you offer certain services?)

Real-time chat translation


  • Flawless communication with non-English speaking customers and employees.

Bulk text messaging


  • Send deals & promotions.
Business text messaging

Business text messaging


  • Handle reservation requests.
  • Answer customer inquiries (e.g., Do you offer a buffet?)
  • Send reservation confirmation to customers.
Web chat plugin

Web chat plugin


  • Receive new customer leads/inquiries from the website (e.g., Do you have a kids menu?)

Reservation form


  • Receive reservation requests from the website.
  • Receive new customer inquries from the website.
Google review management

Google review management


  • Reply to Google reviews from the same inbox.
Google business messages

Google business messages


  • Enable chat in Google Maps and Google Search.
  • Receive new customer leads/inquiries from Google services (e.g., Do you have a kids menu?)

Auto messaging


  • Send automated appointment reminders.
  • Send automated Google review requests.
Business text messaging

Business text messaging


  • Handle appointment rescheduling requests.
  • Answer patient inquiries (e.g., Is Dr. Y available on certain day?)
  • Payment reminders for unpaid bills.

Bulk text messaging


  • Send promotions.
  • Send a note to patients who missed or canceled their appointments to reschedule.

Voicemail transcripts


  • Listen to voicemail and read transcript in the same inbox, and start a text conversation with the patient.
Web chat plugin

Web chat plugin


  • Receive new patient leads/inquiries from the website (e.g., Do you accept certain insurance?)

Appointment & Contact Us forms


  • Receive appointment requests from the website.
  • Receive new patient inquries from the website.
Google review management

Google review management


  • Reply to Google reviews from the same inbox.
Google business messages

Google business messages


  • Enable chat in Google Maps and Google Search.
  • Receive new patient leads/inquiries from Google services (e.g., Do you offer a certain treatment?)

Real-time chat translation


  • Flawless communication with non-English speaking patients.
Business text messaging

Business text messaging


  • Answer customer inquiries (e.g., Questions asking for details about your product.)
  • Send order confirmation and updates to the customers.

Bulk text messaging


  • Send deals & promotions.
  • Ask product feedback from the existing customers.
WhatsApp Business

WhatsApp Business


  • Very useful option when your customers are WhatsApp users.
  • Answer customer inquiries (e.g., Questions asking for details about your product.)
  • Send order confirmation and updates to the customers.
Web chat plugin

Web chat plugin


  • Receive new customer leads/inquiries from the website (e.g., More details needed about your product.)

Contact Us forms


  • Receive new customer inquries from the website.

Real-time chat translation


  • Flawless communication with non-English speaking customers and employees.

API


  • Initiate messages from another system while keeping conversations in the Sociocs Inbox.
  • Call webhook up on receiving incoming messages.
Zapier

Zapier


  • Easily integrate with thousands of other applications for automated workflows.
Business text messaging

Business text messaging


  • Answer customer inquiries (e.g., Questions asking for details about your products.)
  • Ask customers for necessary details.
  • Send confirmations and updates to the customers.

Bulk text messaging


  • Send promotions & reminders.
WhatsApp Business

WhatsApp Business


  • Very useful option when your customers are WhatsApp users.
  • Answer customer inquiries (e.g., Questions asking for details about your products.)
  • Ask customers for necessary details.
  • Send confirmations and updates to the customers.
Telegram Business Bot

Telegram Business Bot


  • Very useful option when your customers are Telegram users.
  • Answer customer inquiries (e.g., Questions asking for details about your products.)
  • Ask customers for necessary details.
Web chat plugin

Web chat plugin


  • Receive new customer leads/inquiries from the website (e.g., More details needed about your products.)

Contact Us forms


  • Receive new customer inquries from the website.

Real-time chat translation


  • Flawless communication with non-English speaking customers and employees.

API


  • Initiate messages from another system while keeping conversations in the Sociocs Inbox.
  • Call webhook up on receiving incoming messages.
Zapier

Zapier


  • Easily integrate with thousands of other applications for automated workflows.

Auto messaging


  • Send automated appointment reminders.
  • Send automated Google review requests.
Business text messaging

Business text messaging


  • Handle appointment rescheduling requests.
  • Answer customer inquiries (e.g., Is employee Y available on certain day?)
  • Notify employees for an upcoming service with timing and location details.
  • Receive timesheets from the employees.

Bulk text messaging


  • Reach out to mutiple temp employees to find out their availability for an upcoming service.
  • Send a note to customers who missed or canceled their appointments to reschedule.
WhatsApp Business

WhatsApp Business


  • Very useful option when your customers and/or employees are WhatsApp users.
  • Handle appointment rescheduling requests.
  • Answer customer inquiries (e.g., Is employee Y available on certain day?)
  • Notify employees for an upcoming service with timing and location details.
  • Receive the timesheets from the employees.

Voicemail transcripts


  • Listen to voicemail and read transcript in the same inbox, and start a text conversation with the patient.
Web chat plugin

Web chat plugin


  • Receive new customer leads/inquiries from the website (e.g., Can you provide the service over the weekends?)

Appointment & Contact Us forms


  • Receive appointment requests from the website.
  • Receive new customer inquries from the website.
Google review management

Google review management


  • Reply to Google reviews from the same inbox.
Google business messages

Google business messages


  • Enable chat in Google Maps and Google Search.
  • Receive new customer leads/inquiries from Google services (e.g., Do you server certain areas?)

Real-time chat translation


  • Flawless communication with non-English speaking customers and employees.

Auto messaging


  • Send automated check-in time confirmations.
  • Send automated Google review requests.
Business text messaging

Business text messaging


  • Handle booking requests from repeat guests.
  • Answer guest inquiries (e.g., Special requests.)

Bulk text messaging


  • Send promotions.

Voicemail transcripts


  • Listen to voicemail and read transcript in the same inbox, and start a text conversation with the guests.
Google review management

Google review management


  • Reply to Google reviews from the same inbox.
Google business messages

Google business messages


  • Enable chat in Google Maps and Google Search.
  • Receive new leads/inquiries from Google services (e.g., How much is the early check-in?)

Real-time chat translation


  • Flawless communication with non-English speaking guests.
Business text messaging

Business text messaging


  • Answer guest inquiries (e.g., Change requests.)
  • Send confirmation to customers.

Bulk text messaging


  • Send promotions.
WhatsApp Business

WhatsApp Business


  • Very useful option when your customers are WhatsApp users.
  • Answer customer inquiries (e.g., How much a certain activity would cost?)
  • Send confirmation to customers.
Google review management

Google review management


  • Reply to Google reviews from the same inbox.
Google business messages

Google business messages


  • Enable chat in Google Maps and Google Search.
  • Receive new leads/inquiries from Google services (e.g., Do you offer a discount for a large group?)

Real-time chat translation


  • Flawless communication with non-English speaking customers.
SMS / text messaging

SMS / text messaging


  • No-code front-end for Twilio SMS.
  • Two-way messaging inbox.

Bulk SMS / text messaging


  • Send bulk messages to masses without worrying about Twilio's API rate limits.

Bulk voice calling


  • Call multiple phone numbers in bulk with a pre-recorded audio.
WhatsApp Business

WhatsApp Business


  • No-code front-end for Twilio WhatsApp API.
  • Two-way messaging inbox.
Web chat plugin

Web chat plugin


  • Web chat plugin to convert online inquiries to SMS/text or WhatsApp conversations.

Real-time chat translation


  • Automated translation of incoming and outgoing messages from/to 100+ langauges.

API


  • Initiate messages from another system while keeping conversations in the Sociocs Inbox.
  • Call webhook up on receiving incoming messages.
Zapier

Zapier


  • Easily integrate with thousands of other applications for automated workflows.