Multilingual Bulk Text / SMS Messaging

Sep 9, 2023 · 2 min read
Multilingual Bulk Text / SMS Messaging

Due to the high open rate of text messages/SMS, bulk text messaging has proven to be an extremely effective means of communication, whether for marketing, promotions, or updates.

In an increasingly interconnected world, many businesses are facing a significant challenge. Their target audience, whether customers, patients, or employees, is often composed of non-English speakers, while business owners and employees primarily English speakers. Failing to bridge this language gap is not an option.

Sociocs has recently introduced real-time chat translation for two-way conversations on nearly all the channels offered on our platform. Additionally, you can also utilize this auto-translation feature in our bulk text messaging service.

How It Works

  • When setting up a bulk messaging job/campaign, you can easily enable auto-translation by checking a box based on the recipient’s preference.
  • You specify preferred language for each non-English-speaking recipients either in the file you upload or the contact list you use.
  • That’s it; we’ll take care of the rest. We ensure that each recipient receives messages automatically translated into their chosen language, all while supporting personalization, just like our regular bulk messaging service.
  • Our real-time chat translation leverages cutting-edge natural language processing (NLP) algorithms to deliver accurate translations.

While bulk messaging is a powerful communication tool on its own, the ability to automatically translate messages into the recipient’s native language helps you overcome the language barrier and reach out to more people effectively.

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