Let Sociocs help you with the tools and tech necessary to build a long-term relationship with your guests.
Two-way Text Messaging
Keep your rooms ready with the check-in time confirmations. Reduce time your staff spends on the phone calls by continuing the conversation via text messaging.
Did you know that majority of guests would rather text your business?
More Google Reviews
Get more reviews with guest notifications after the check-out. More reviews and positive ratings improve your business' ranking in Google search.
With our MorePositive technology, you get a chance to act on a negative feedback instead of it getting posted online.
Web Chat / Live Chat
Enable web chat / live chat for your website without a need for a LIVE agent.
Use our click to chat plugin to convert website lead to Text/SMS, WhatsApp or Facebook Messenger based conversation.
Receive your website form submissions (e.g. Reservation Inquiry form) in the Sociocs Inbox.
Digital Hotel Guide
No more outdated physical hotel guides.
Wow your guests with a beautiful digital hotel guide which is always up-to-date.
Benefits reported by our users
Single Inbox for all
Built for quicker and easier human interactions.
All conversations happen in the Sociocs inbox. Be it an online review, a reservation inquiry or guest questions, you got it covered.
Send updates, survey/review links or reminders to your guests using Outbound Compose.
Sociocs is integrated with your existing property management system for automated workflows so that you get the most efficiency.
We will gladly add support for your work platform, if not already supported.
How it helps
Be where the guests are. More and more guests identify messaging & social media as effortless, and more satisfying communication options.
One person can answer only one phone call at a time. Thanks to the asynchronous nature of the messaging, your staff can interact with multiple guests more efficiently.
Sales has become multi-channel. A single view for all the sales leads improves the response rate, and more guest engagement. You can focus on closing the deal instead of looking at different places for new messages.
Even the slick and glossy advertisements fade in comparison with the online reviews and social media comments from the existing guests. Timely replies to both positive and negative reviews + comments drive new guests to you.
Achieve more with these features
Save time by using predefined templates for replies
Share inbox with multiple team members
Don’t miss any communication with our web and mobile app notifications
Keep internal notes on a guest for future reference
Bot sends appointment reminders to avoid missed appointments
Work out an alternate appointment when the guest is unavailable
Reach out to many guests with the bulk outbound messaging
Tag a conversation for a future follow-up with the guest
Secure File Upload
Receive important documents directly to you without any other middleman
Our customers love Sociocs
"Thanks to Sociocs, our no call / now show rate is reduced by 80%."
"Our customer delight has surpassed our expectations."
"One of the best & easy to use patient engagement system we have seen."
"It's incredibly easy to use, and makes our job easier. The best business app we have seen so far."