WhatsApp is THE most popular messaging platform in the world with more than 2 billion users worldwide. More and more businesses rely on WhatsApp for their customer communication.
What you get on the Sociocs Inbox by connecting your WhatsApp Business account
WhatsApp Business Messaging
WhatsApp Business App works out fine if you’re a very small business with one or two users. For everyone else, a better solution is required to effectively utilize WhatsApp for customer communication.
Sociocs Inbox enables multiple team members access to WhatsApp messages received from the customer.
To connect WhatsApp as a channel on Sociocs, you need to sign-up with a Business Solution Provider (BSP) to enable WhatsApp Business API based access. It is a much streamlined process now a days.