You can start your Telegram Business account by creating a Bot.
Compared to other business messaging providers, Telegram offers the easiest way to enable customer conversations as a business. We support receiving and replying to messages on your Telegram Business Bot.
Sociocs Inbox enables multiple team members access to Telegram messages received from the customer.
Providing customer service on Telegram can work for any business. It’s especially been very effective for businesses offering financial and stock trading related services.